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Water Heater Repair in Heber Springs, AR

Tell us what your water heater is doing, and a licensed contractor who covers Cleburne County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Cleburne County winters push your water heater harder than you'd think

From October through April, seven months of the year, your water heater is bringing in ground water that's colder because the nights are, down to an average of 31°F in December through February. It runs longer and more often to make up that difference.

The county has had its share of winter storms and wind events over the past ten years, and power here doesn't always stay on through them. Arkansas households lost power for 24 hours or more at a high rate in 2024. Most water heaters come back on by themselves once power is restored. A gas unit with a standing pilot never lost its flame in the first place. Either way, if the water isn't heating when it should be, that's worth a look.

31°F
the average winter night, and colder incoming water means longer heating
7 months
October through April, the months homes here need heat
24%
of Arkansas households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
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Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $290 a year off hot water for a typical Arkansas home.

  • A heat pump water heater$110 a year
  • An older electric water heater$400 a year

Estimates for a typical Arkansas home, compared with an older unit built to the federal minimum, from EIA household energy data and Arkansas fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
Most often the tank itself has rusted through and started to fail. Water heater tanks corrode from the inside over years of use, and once a hole forms there is no patch for it, the tank needs to be replaced. Before that, though, check whether the leak is really coming from the tank. A loose drain valve, a failing temperature and pressure relief valve, or a fitting on the cold inlet or hot outlet line can all drip water down the side and pool at the bottom, and any of those can be repaired without replacing the tank. A contractor can tell you which one you are dealing with.
Why won't the pilot light on my water heater stay lit?
The most common cause is a worn thermocouple. That small probe sits in the pilot flame and tells the gas valve the pilot is lit. Once it wears out it can't send a strong enough signal, so the valve shuts the gas off and the pilot goes out, even though the flame looked fine while it was burning. A thermocouple is a cheap, straightforward part to replace. Less often the problem is a dirty pilot orifice or a draft in the area pulling the flame out, so if a new thermocouple doesn't fix it, a contractor can check further.
Can a tankless water heater be repaired?
Yes, most problems with a tankless water heater are repairable. Common issues include a scaled-up heat exchanger, a failed igniter, a clogged inlet filter, or a fault in the electronic control board, and a contractor can diagnose which one is causing your unit's error code or symptom. Tankless units also depend on proper venting and gas supply, so those get checked too when something isn't working right. A contractor can look at the specific unit and price the repair.