Water Heater Repair in Conway, AR
Tell us what your water heater is doing, and a licensed contractor who covers Faulkner County will get in touch.
Tell us about the job
It takes about a minute.
Conway winters put a strain on a water heater that runs alone
From November through April, your water heater is the only thing keeping hot water coming while incoming water runs cold. On nights that average 32°F, it cycles more to hold temperature, and that wear falls on the heating element or burner and the thermostat that controls it. You notice it as water that starts hot and turns lukewarm partway through a shower, or takes longer to warm up than it used to.
Faulkner County has seen 13 winter storms and 90 damaging wind events over the past ten years, and storms here mean power can go out. Across Arkansas, 24% of households lost power for 24 hours or more in 2024. An electric water heater with no power has no hot water at all, and when the power comes back, it should start heating again on its own. If it does not, the thermostat or element is worth checking before you assume the tank itself has failed.
- 32°F
- the average winter night, and colder incoming water means longer heating
- 6 months
- November through April, the months homes here need heat
- 24%
- of Arkansas households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it

NOAA nClimDiv, 1991–2020 normals
A new water heater would cut about $290 a year off hot water for a typical Arkansas home.
Estimates for a typical Arkansas home, compared with an older unit built to the federal minimum, from EIA household energy data and Arkansas fuel prices. Your home will differ.
Repair makes sense when an element, thermostat or gas valve has failed.
Replacement makes sense when the tank itself is leaking.
- Why is my water heater leaking from the bottom?
- The most common cause is the tank itself failing from the inside out, usually from years of sediment sitting at the bottom and corroding the steel. Once a tank starts leaking this way, it cannot be sealed or patched. It needs to be replaced. A leak can also come from a loose drain valve or a fitting above the tank dripping down, so a contractor will check those first before condemning the tank.
- Why won't the pilot light on my water heater stay lit?
- Most of the time this means the thermocouple has worn out and can no longer sense that the pilot is lit, so it shuts the gas off as a safety measure. A dirty or bent thermocouple can cause the same problem and sometimes just needs cleaning or repositioning. It can also mean the pilot orifice is clogged or there is a draft blowing the flame out. A contractor can test the thermocouple directly and tell you whether it needs replacing.
- Can a tankless water heater be repaired?
- Yes, most tankless water heater problems are repairable. Common issues are a clogged inlet filter, a buildup of mineral scale on the heat exchanger, or a failed igniter or flow sensor, and all of these can be serviced without replacing the unit. A contractor will run the unit's error code or test its components to find out exactly what has failed.


