Heat Pump Repair in Conway, AR
Homes here need heat from November through April and cooling from May through September. If your system quits, tell us what it's doing and a licensed contractor who covers Faulkner County will get in touch.
Tell us about the job
It takes about a minute.
Your heat pump runs almost all year here
Conway needs heat or cooling 11 months out of the year. Winter nights average 32°F, and summer afternoons average 91°F, so the compressor and reversing valve work in both directions with barely a break between seasons.
Faulkner County has recorded 13 winter storms and 90 damaging wind events over the past ten years, and across Arkansas almost a quarter of households lost power for a full day or more in 2024. A heat pump that loses power in a cold snap can come back on with a fault it didn't have before, or not come back on at all. If yours is short cycling, running without warming the house, or blowing air that isn't hot enough on a cold night, that is worth a look.
- 6 months
- November through April, your system heats
- 5 months
- May through September, it cools
- 32°F
- the average winter night it heats against
- 91°F
- the average summer afternoon it cools against
NOAA nClimDiv, 1991–2020 normals
Arkansas requires HVAC contractors to hold a state license.
Arkansas licenses HVAC contractors, and that license belongs to the contractor, not to any single job. It covers the business doing the work, tested and on record with the state. Cities and counties in Arkansas cannot require their own HVAC license on top of it, so the state license is what applies here in Faulkner County, not a local rule.
A heat pump repair means opening the refrigerant side of the system, and that calls for something the state license does not cover. Federal law requires an EPA Section 608 certification for anyone who works on refrigerant, in every state including Arkansas. So this job rests on two things together, the state license behind the contractor and the federal certification behind the person doing the refrigerant work.
Source: Arkansas Department of Labor and Licensing
- Why is my heat pump blowing cold air?
- In heating mode, a heat pump moves warm air through the house at a lower temperature than a furnace would, so the air from the vents can feel cool even when it is working right. If the air feels cold rather than just cool, or the system is running nonstop without warming the house, that points to a problem such as low refrigerant or a stuck reversing valve. With winter nights here averaging 32°F, a heat pump that is not actually heating needs attention quickly. A licensed contractor can check the refrigerant charge and the valve to find out which it is.
- Why is there ice on my heat pump?
- Some frost on the outdoor unit during a defrost cycle is normal in cold weather. The unit should switch into defrost on its own and melt it off within a few minutes. If ice is building up thick or staying on the coil, the cause is usually restricted airflow, low refrigerant, or a defrost control that has failed. That much ice keeps the unit from pulling heat from the outside air, so it will run harder and heat less. A contractor licensed in Arkansas can check the defrost board and refrigerant level to find the cause.
- Why is my heat pump running but not cooling?
- If the outdoor unit and indoor fan are both running but the air is not cold, the most common causes are a dirty air filter, a clogged outdoor coil, or low refrigerant. With summer afternoons here reaching 91°F, a heat pump that is not cooling correctly will struggle to keep up and can end up running constantly. Check the filter first, since a clogged one restricts airflow across the whole system. If the filter is clean and the unit still is not cooling, a licensed contractor will need to check the refrigerant charge and the coil.