Heat Pump Repair in Jonesboro, AR
Homes here need heat from October through April and cooling from May through September. If your system quits, tell us what it's doing and a licensed contractor who covers Craighead County will get in touch.
Tell us about the job
It takes about a minute.
Your heat pump works all year in Jonesboro, with almost no break
There is no season off. Heat runs October through April, cooling runs May through September, and that is twelve months of a heat pump that never really stops. Winter nights average 32°F, cold enough that the system leans on its defrost cycle and its backup heat strip more than a homeowner might expect. Summer afternoons average 89°F, and the compressor runs hard to keep up.
That kind of year-round load wears on the reversing valve, the one part that switches the system between heat and cooling. Craighead County also sees real weather, 11 winter storms and 91 damaging wind events over the past ten years, and outages come with it. Most heat pumps start back up on their own once power returns, but a storm surge or a lightning strike can take out the control board first. If your system won't switch from cooling to heat, or it's blowing air that isn't warm on a cold night, that's the kind of failure this climate causes.
- 7 months
- October through April, your system heats
- 5 months
- May through September, it cools
- 32°F
- the average winter night it heats against
- 89°F
- the average summer afternoon it cools against
NOAA nClimDiv, 1991–2020 normals
Arkansas requires HVAC contractors to hold a state license.
Arkansas issues one license for the contractor, not a separate one for each job, so the same license that qualifies a contractor to install a system covers a repair like this one. Cities and counties in Arkansas cannot layer on their own HVAC license, so the state's license is the whole picture here, not one piece of it.
A heat pump repair often means opening the refrigerant side of the system, and that work needs an EPA Section 608 certification no matter what state you're in. In Craighead County, that federal certification and the state license are the two credentials that stand behind whoever works on your heat pump.
Source: Arkansas Department of Labor and Licensing
- Why is my heat pump blowing cold air?
- In heating mode, a heat pump moves air that feels cooler than what a furnace puts out, so it can feel cool against your skin even when it's working right. If the air feels truly cold, not just cool, check that the outdoor unit is running and isn't iced over or blocked by debris. A thermostat set to "emergency heat" or a stuck reversing valve can also send cold air through the vents, and that calls for a contractor to look at it.
- Why is there ice on my heat pump?
- Some frost on the outdoor unit during a defrost cycle is normal, especially on a cold winter night, and winter nights here average 32°F. The unit should clear itself on its own within a short time once defrost kicks in. If the coil is coated in thick ice that does not go away, the cause is usually low refrigerant, a dirty coil, or a fan that has stopped turning, and running the system that way can damage the compressor.
- Why is my heat pump running but not cooling?
- This usually means air is not moving the way it should or the refrigerant charge is off. Start with the filter, since a clogged one chokes airflow across the indoor coil and lets warm air pass straight through. If the filter is clean and the vents are open, check the outdoor unit for a coil packed with dirt or leaves, since it needs open airflow to release heat, especially on the 89°F afternoons common here in summer. A system that keeps running without cooling after that needs a licensed contractor to check the refrigerant level and the compressor.