Overhead view of an outdoor AC condenser unit on a concrete pad next to a house with a dark shingle roof.

HVAC Repair in Jonesboro, AR

Homes here need heat from October through April and cooling from May through September. If your system quits, tell us what it's doing and a licensed contractor who covers Craighead County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
Aerial view of a gray outdoor air conditioning condenser unit mounted on a concrete pad next to a house with vinyl siding.

Jonesboro asks a lot of both sides of your system

Your furnace runs October through April here, and your air conditioner takes over for the five months after that. There is almost no time of year when one of them is not working. Winter nights averaging 32°F mean the burner cycles on and off most of the night to hold the house steady, and every start puts wear on the igniter. Summer afternoons near 89°F push the compressor hard for months at a stretch, and that steady load is what wears down a capacitor or a contactor over time.

Most homes here heat with electricity, which means a power outage takes your heat down with it, not just your air conditioning. Craighead County has seen 91 damaging wind events and 11 winter storms over the past ten years, and Arkansas households losing power for a day or more are not rare. When the power drops and comes back, a furnace or air conditioner should restart on its own, but if it does not, that is often a sign something was already close to failing before the outage.

7 months
October through April, your system heats
5 months
May through September, it cools
32°F
the average winter night it heats against
89°F
the average summer afternoon it cools against
Isometric line illustration of a cutaway house showing interior rooms with furniture, ductwork leading to an indoor air handler, and an outdoor condenser unit connected by a line set.
Your system heats October through April and cools May through September.

NOAA nClimDiv, 1991–2020 normals

Arkansas requires HVAC contractors to hold a state license.

The license belongs to the contractor, not to the job itself, so it does not get reissued each time someone comes to your house in Craighead County. It means the state has tested that contractor and keeps a record of them. Cities and counties in Arkansas cannot layer their own license on top of that or require something different, so the same state license applies wherever you live in the county.

For a repair job like this, that state license is what stands behind the work. If gas piping is part of the repair, that connection is the part worth getting right, since a poor one is the dangerous kind of mistake, and it should be someone working under that same state license doing it.

Source: Arkansas Department of Labor and Licensing

Why is my heat not working?
Start with the thermostat. Make sure it is set to heat and the temperature is set above the room temperature, since a setting bumped a degree or two can look like a dead system. If that is not it, check the breaker for the furnace or air handler and the switch that looks like a light switch near the unit. Many gas furnaces also have a flame sensor that dirties over time and shuts the burner off as a safety measure, and only a contractor can clean or test that part.
Why is my system running but not cooling the house?
Check the air filter first. A clogged filter chokes off airflow across the indoor coil, and when that happens the coil can freeze over and stop cooling the air even though the blower keeps running. Set the thermostat fan to auto rather than on, since air moving nonstop over an iced coil pushes warm air through the house. If the filter looks fine and the air still is not cold, the system likely needs a contractor to check refrigerant and the outdoor unit.
What can I check before calling for HVAC repair?
Check the thermostat settings, the batteries in it if it uses any, and the breaker for the system. Look at the air filter and replace it if it is gray or clogged, since restricted airflow causes problems on both the heating and cooling side. Outside, make sure the outdoor unit is not blocked by leaves, grass clippings, or anything sitting against it. If the system still is not working after that, a licensed contractor can diagnose what the checks cannot catch.