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Water Heater Repair in Jonesboro, AR

Tell us what your water heater is doing, and a licensed contractor who covers Craighead County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Winter nights and power loss both hit your water heater here

Craighead County sees winter nights average 32°F from December through February, and homes here run their heat seven months a year, October through April. Cold groundwater means your water heater works harder to get to temperature, and that extra runtime wears on the heating element or the gas valve over time.

The county has also logged 91 damaging wind events and 11 winter storms over the past ten years, and in Arkansas last year, nearly a quarter of households lost power for 24 hours or more. When power drops and comes back, most electric water heaters restart on their own, but a storm that trips a breaker or damages a line can leave the unit cold until someone checks it. If your water is lukewarm or not heating at all after an outage, that is the first place to look.

32°F
the average winter night, and colder incoming water means longer heating
7 months
October through April, the months homes here need heat
24%
of Arkansas households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
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Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $290 a year off hot water for a typical Arkansas home.

  • A heat pump water heater$110 a year
  • An older electric water heater$400 a year

Estimates for a typical Arkansas home, compared with an older unit built to the federal minimum, from EIA household energy data and Arkansas fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
Most of the time it means the tank itself has rusted through, and that means the tank needs to be replaced, not patched. Sediment builds up on the bottom of the tank over the years, and it traps heat against the steel until a weak spot gives way. A leak can also come from a loose drain valve or a fitting near the bottom, which a contractor can often fix without replacing anything. Either way, shut off the water and power to the tank and have someone look at it before the leak gets worse.
Why won't the pilot light on my water heater stay lit?
The most common cause is a worn thermocouple, the small sensor that sits in the pilot flame and tells the gas valve it is safe to stay open. When it wears out, it stops sensing the flame correctly and shuts the gas off even though the pilot is lit. A dirty pilot tube or a draft blowing the flame around can cause the same problem. A contractor can test the thermocouple in a few minutes and replace it if that is the cause.
Can a tankless water heater be repaired?
Yes, most problems in a tankless unit are repairable. Mineral buildup on the heat exchanger is the most common issue here, and it causes error codes, weak flow, or water that won't get hot. Flushing the unit clears the scale in most cases. Igniters, sensors, and fans can also fail on their own and get replaced without needing a whole new unit.