Water Heater Repair in West Memphis, AR
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West Memphis winters are short, but the power isn't always on
Winter here only asks five months of work from your water heater, November through March, with nights averaging 34°F. That's mild next to a lot of places, but the county still takes its share of storms. Fifteen winter storms and twenty-seven damaging wind events have hit the area over the past ten years, and across Arkansas nearly a quarter of households went at least 24 hours without power in 2024.
A gas water heater with a standing pilot keeps running through an outage. One with electronic ignition won't relight on its own, and when the power comes back some units need a person to press reset or relight the pilot by hand.
- 34°F
- the average winter night, and colder incoming water means longer heating
- 5 months
- November through March, the months homes here need heat
- 24%
- of Arkansas households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it

NOAA nClimDiv, 1991–2020 normals
- Why is my water heater leaking from the bottom?
- Most often the tank itself has rusted through and is cracked from the inside out, and once that happens the tank cannot be patched or sealed. It can also be a loose drain valve, a failed pressure relief valve, or fittings that have worked loose over time, and those can sometimes be repaired. A contractor needs to look at where the water is actually coming from before you know which one you have. If it is the tank, replacement is the only fix.
- Why won't the pilot light on my water heater stay lit?
- The most common cause is a worn thermocouple, the small sensor that tells the gas valve the pilot is lit. When it wears out it can no longer sense the flame properly, so the gas valve shuts off the pilot as a safety measure. It can also be a draft blowing the flame out or a clogged pilot orifice. A contractor can test the thermocouple and replace it if that is the problem, which is a straightforward repair on most standard tank water heaters.
- Can a tankless water heater be repaired?
- Yes, most tankless water heater problems are repairable. Issues like a failed igniter, a clogged inlet filter, mineral buildup on the heat exchanger, or an error code from a sensor can usually be fixed without replacing the unit. Tankless units also last longer than tank models when they are maintained, so repair is usually worth it unless the heat exchanger itself has failed. A contractor can pull the error code and tell you what's actually wrong.

